How DANA and QRIS Fit This Policy
This Privacy Policy covers information collected during account creation, phone verification, sign-in, wallet checks and support conversations. We may use account details to confirm that the right person is requesting access, match a payment reference, investigate a failed QRIS scan or respond to a DANA, OVO
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or GoPay status question. Bank transfer and virtual account records can also be connected to your account so we can reconcile a request accurately. We do not describe access as available everywhere: access depends on local law, and you should use the service only where local
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law permits. The policy also explains cookies, device signals, security checks, retention choices and how to ask for correction or removal. If a payment record is needed to resolve a dispute or verify a withdrawal request, we may retain the relevant record for that purpose and
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restrict its use to the stated need.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.